• Holiday Hullabaloo invites all guests to visit us in style, although we ask that you refrain from wearing bikinis or thongs as your sole attire. IT'S COLD OUT!

• Wearing inappropriate clothing or displaying clothing, tattoos, or other items with threatening or offensive words, imagery, or symbolism, or wearing large chains, spiked jewelry, etc. is prohibited.

• Costumes are welcome, but face covering or masks other than those required for health, safety, or religious reasons are prohibited.

• Buy tickets online or at the venue

• Arrive and park

• Gather your group and tickets

For each order placed, you can purchase up to 14 tickets for General Admission, Children, and Senior/Military*.

*Requires 1 military or dependent ID per ticket

Once you are inside the experience, there is no time limit. Most guests need at least two hours to fully experience our immersive exhibits so please plan accordingly.

No. You can only visit the Cafe area and Marketplace once you have been checked in and granted access to the exhibit.

Yes! We encourage everyone to have the QR code ready to be scanned via smartphone.

• Cameras, cell phones, and Go Pros are allowed to take photos and video.

• Non-professional, non-commercial personal photography is permitted.

• Professional recording equipment, photography/camera lights, tripods, selfie sticks, and drones are prohibited.

• Cameras with removable lenses or professional recording equipment are prohibited at Holiday Hullabaloo concerts and events.

• Photos and media taken inside of Holiday Hullabaloo are permitted for personal use only. The display or sale of any such media is strictly prohibited.

You can purchase General Admission Tickets at the door. Tickets for Breakfast with Santa and Noon Year's Eve must be purchased in advance online.

Candy Cane Lane is a busy road. Please limit strollers to the umbrella style. Please leave luggage, backpacks, bulky coats, and other large items in your vehicle. If you are unable to leave them in a vehicle, we have a self-coat-check area available. However, space is limited. Holiday Hullabaloo is not responsible for lost or stolen items.

Yes, we do! Please visit our Customer Service window found in the front entryway.

We do not give refunds or credits for tickets.

Ticket purchases can be made online. Credit/debit cards only. No cash.

Children are expected to be always supervised by a parent while visiting Holiday Hullabaloo. Please keep children close while visiting Holiday Hullabaloo. We have made every effort to make sure all displays are safe for children, and we would like your help to make sure this is a fun and safe event. Please let one of our elves know if you see something of concern and we will get to work on it right away.